Everything You Want to Know, Straight From Us

This page covers the questions that come up most often — account setup, how to move money in and out, and what to expect during identity verification. Rather than pointing you toward a generic help center, we've written specific answers for the payment rails American players actually use: PayPal, Venmo, and Play+ prepaid. If you're wondering whether access is available in your

state, note that eligibility depends on state law and where local regulation permits. For anything not covered here, our live chat support can pull up your account details in real time. Players in Detroit have flagged the same deposit-timing questions as players in Atlantic City — so we've addressed both the timing flow and the verification steps in one place. Each answer

below reflects how the platform actually works, not a boilerplate rundown.