Reference

Terms That Cover Your Account at planet7casino

These terms govern every account on planet7casino — how you open one, how you fund it with PayPal, Venmo, or Play+, and what we both agree to when you use the lobby.

Account eligibility by statePayPal, Venmo & Play+ rulesWithdrawal conditionsAccount security obligationsDispute process

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What These Terms Actually Cover

planet7casino Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with us, you enter into a binding agreement covering how your account is created, verified, and used. Identity verification is required before any withdrawal is processed — we'll ask you to confirm your name, address, and a government-issued ID through the

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account dashboard. Funding via PayPal, Venmo, or Play+ is subject to the deposit and withdrawal rules set out below; each method has its own processing path, and we'll show you the status inside your account wallet at every step. Promotional credits operate under separate terms that
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are stated at the point of each offer, so the conditions here don't override what's posted on the promo board. Access to the platform depends on where local law permits it — eligibility is state-specific, and it's your responsibility to confirm you're playing from an eligible
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state. We may update these terms at any time; we'll flag material changes on the site and in your account notifications. Continued use of the account after a posted update means you accept the revised terms. If any part of these terms conflicts with applicable state
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law, that state-law provision controls.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you need to raise a dispute about your account, our support team handles policy questions directly. You can reach us via live chat inside the account dashboard, by email at the address listed in your account settings, or through the help center linked in the main menu. For withdrawal disputes tied to PayPal or Venmo transactions, have your transaction ID ready — it speeds up the review.

Team online

Live Chat

Start a chat session from inside your account dashboard. A support agent will pull up your account and address any terms or billing question directly.

Email Support

Send your query to the email address shown in your account settings. Include your account ID and, for payment disputes, the relevant PayPal or Venmo transaction reference.

Help Center

The help center in the main menu covers the most common policy questions — account verification steps, Play+ reload rules, and withdrawal eligibility by account status.

ACCOUNT INTEGRITY

How We Protect Your Account and Data

Account security is enforced at every login and transaction step. We use SSL encryption across the platform, and sensitive account data is never stored in plain text. Your personal information is collected only to verify identity, process payments, and comply with state-level requirements — we don't sell it to third parties. You can request a copy of the data we hold on your account or ask us to correct it by contacting support through the channels above.

SSL Encryption

Every account session and payment request — including PayPal and Venmo transactions — runs over SSL. Your login credentials and payment details stay encrypted end to end.

Data Retention

We retain account records for as long as required by applicable state law and our internal compliance obligations. You may request a summary of what we hold via live chat.

Cookie Policy

We use cookies to keep your session active and remember account preferences. You can manage cookie settings through your browser; blocking certain cookies may affect account functionality.

Account Changes

To update personal details or dispute an account action, contact support with your account ID. Identity re-verification may be required before changes take effect.

Common Questions About Our Terms

The questions below cover what we hear most often about account rules, payment conditions, and your rights under these terms. If something isn't answered here, live chat is the fastest way to get a direct answer from our team.

These terms apply to every person who opens or uses an account on planet7casino. Access depends on state law — you must be in an eligible state and meet age requirements to hold an account.

Yes. You can fund your account using both PayPal and Venmo, but each transaction must come from a payment account registered in your own name. Mismatched ownership can trigger a withdrawal hold.

We may suspend or close accounts that violate these terms. If a balance is held at the time of closure and no rule breach affected that balance, we'll process a final withdrawal after identity verification clears.

Open a live chat session or email support with your account ID and the transaction reference — PayPal, Venmo, or Play+ transaction ID as applicable. We review disputes and respond with a decision in writing.

We update terms when our policies or state-level obligations change. We post a notice on the site and send an account notification. Continuing to use your account after the notice means you accept the update.

Contact support via live chat or the email in your account settings. State your request clearly — access, correction, or deletion. We may need to re-verify your identity before acting on the request.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

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Terms That Cover Your Account at planet7casino

How to Reach Us About These Terms

Live Chat

Email Support

Help Center

How We Protect Your Account and Data

SSL Encryption

Data Retention

Cookie Policy

Account Changes

Common Questions About Our Terms

01 Who do these terms apply to?

02 Can I use PayPal and Venmo under the same account?

03 What happens if I break the account rules?

04 How do I dispute a transaction or withdrawal decision?

05 Do these terms change, and how will I know?

06 How do I request or delete my personal data?

Terms & Conditions

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