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How planet7casino Handles Your Personal Information

Your account data stays with us — and this page explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

Data collection disclosedPayPal & Venmo account contextYour right to access or deleteCookies explainedContact path included
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planet7casino How planet7casino Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage the Data We Hold

Our data practices are built around keeping your account information accurate, secure, and available to you on request. Here is what that looks like in practice across four key areas.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from the consent banner that appears on your first visit.
Account Security Login sessions are protected with SSL encryption. If we detect a new device or unusual location, we prompt an additional verification step before granting full account access.
Data Retention We keep your account data while your account is active. After closure, records are held only for the period required under applicable US state and federal law, then securely deleted.
Requesting Changes You have the right to access, correct, or request deletion of the personal data we hold. Verified requests submitted through live chat or email are processed in the order received.
PRIVACY CONTACT PATHS

How to Reach Us About a Privacy Request

Live Chat Start a live chat session from your account dashboard to submit a data access or deletion request. Our support team will log your request and confirm receipt within one business day.
Email Support Send your privacy request to our dedicated support address found in your account settings. Include your registered email and the specific data action you're requesting — access, correction, or deletion.
Account Settings Some data updates — like your phone number or mailing address — can be changed directly inside your account profile page without contacting support, saving you extra steps.

Common Questions About Your Data and Privacy Rights

These are the questions we hear most often from account holders about how their personal information is handled, stored, and shared on this platform.

We collect your name, email address, date of birth, and payment details. We also log device and session data to secure your account and prevent unauthorized access.

We share only the transaction data each payment processor needs to complete your deposit or withdrawal. That data is governed by the processor's own privacy terms alongside ours.

Contact our support team via live chat or email with your registered email address and the words 'data access request.' We will confirm receipt and respond within the timeframe required by applicable law.

Yes. You can submit a deletion request through live chat or email. We will remove your data after account closure, subject to any legal retention periods under applicable state or federal law.

We retain records for the period required under applicable US law after your account closes. After that period, your data is securely deleted from our systems.

We use session cookies for login continuity and analytics cookies for usage patterns. You can manage your cookie preferences through the consent banner shown on your first visit to the site.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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